Happy New Year everyone!
It’s that time of year when in reaction to the excesses of the holiday season we traditionally try to give something up – smoking, drinking, over-eating are great favourites. And virtually every year we fail with our resolutions before January is out.
So this year, 2011, why not do something different? Instead of trying to give something up, why not resolve to do something new?
Make 2011 the year that you really listen to and engage with your customers to understand how you can improve their perceptions of you and your business, and therefore how you can covert them from occasional customers to loyal fans.
Make 2011 the year that you make social media work for your business. You’ll never regret it!